Volkswagen Group Regional Aftersales Singapore
Project: TRIPOD

At one glance

Customer Volkswagen Group Regional Aftersales Singapore (VRAS), a division of Audi Singapore Pte. Ltd.
Industry car manufacturer
Project TRIPOD
Solutions Individual software development,
B2B E-Commerce
Technologies Spring Boot Applikation (Spring Integration, Spring Batch, Spring JPA) with REST-API and Angular/Typescript-Frontend, PostgreSQL, Mongo DB

Brief summary of the results

  • Creation of a uniform portal where Volkswagen Group car dealerships in the Asia-Pacific region can shop
  • Overview of products from various manufacturers
  • Handling of country- and brand-specific workflows in one platform
  • Live view of stocks from suppliers and own warehouses

The customer

In Southwest Asia, Volkswagen Group Regional Aftersales Singapore (VRAS) represents 22 countries and 31 partners and is responsible for after-sales in this region for both the Volkswagen Group and its brands such as VW, Audi, Skoda and Porsche. VRAS is continuously expanding its influence in this region - by adding further brands and new markets.

The challenge

The heterogeneity of global markets is always a challenge for IT systems. The Asia-Pacific region alone, where Volkswagen AG also operates, includes numerous nations and cultures. Networking IT systems across national borders and bundling functions always involves risks. Volkswagen AG was looking for a uniform aftermarket shop solution for its affiliated dealerships. Up to now, each supplier offered its own shop here. For the car dealership employee, this meant maintaining a login for each of these portals and jumping back and forth between the various solutions until he found the right product: a very time-consuming, inefficient process. Therefore, a comfortable solution was searched for that represents the products of different manufacturers.

The solution

The TRIPOD platform is a B2B shop solution that enables the car dealerships of the Volkswagen AG brands (VW, Audi, Skoda, Porsche, etc.) in the Asia-Pacific region to purchase from a large number of suppliers in the after-sales segment using a single portal. The user now has convenient access to all suppliers in one portal, which makes it easier to find suitable and available products efficiently and to process the order. TRIPOD is hosted with a docker in the Asia-Pacific region in order to keep latencies low when users access the software with their browser from Australia, Taiwan or South Korea, for example.
we solved it.