For us, AI is neither a topic of the future nor uncharted territory: it is already part of our development work today and is being used productively in various areas. At Innovation Day 2026, the goal was therefore not to create first points of contact with AI. Instead, the focus was on the question: How can we consistently advance its use — in our day-to-day work, in our processes and in our products?
To explore this, the teams from N4, 4PACE, sequire and INOMIC came together. In parallel workshops, colleagues from development, product management, sales and other areas spent a full day deepening existing approaches, testing new use cases, discarding ideas and further developing concrete solutions. One insight ran through almost all workshops: it is no longer a question of whether AI is changing our work, but how we can integrate it into our processes, products and structures in a meaningful, secure way that delivers clear added value. Innovation Day provided the space to bring together existing experience, make new potential visible and develop concrete approaches for further implementation.
The topics covered the entire value chain — from requirements and specifications to custom software development, testing and quality assurance, all the way to system integration, product development and project management.
We focused particularly intensively on the following areas:
Whether in system integration, end-to-end processes, custom software development or product development, the goal everywhere is to make complex knowledge structured, reliable and usable. This is exactly where AI can come in, because it makes this knowledge accessible faster without replacing the specialist depth behind it.
One central idea shaped the day: AI delivers the greatest benefit where it specifically amplifies people’s experience and expertise. It can research, structure information, suggest variants and speed up recurring tasks. Professional assessment, contextual classification and responsibility remain crucial.
In our environment, where requirements are complex and solutions are individual, this principle is decisive. Our customers rely on the fact that every integration, every process, every software solution and every product is backed by robust logic. AI helps us develop this logic faster and at higher quality, but it does not replace it.
What Does This Mean for Our Customers?
The targeted use of AI opens up potential along the entire development and integration process: from faster preparation of complex requirements and more efficient software and product development to the end-to-end integration of systems, processes and data. For us, the key point is not using AI for its own sake, but the concrete benefit: shorter processes, consistently high quality and solutions that remain manageable and scalable even with complex requirements.
Innovation Day showed that we are not observing AI from a distance, but testing it precisely where our solutions actually come into being.
We will continue developing the most promising approaches from the workshops, transfer them into concrete pilots and examine step by step what measurable added value they create for our products, services and internal processes. We are convinced that AI will noticeably change the way we integrate systems, develop software and design products. We want to actively help shape this change — responsibly and with a clear focus on the added value for our customers.
A heartfelt thank-you to everyone who made the day what it was with their ideas, questions and energy. We look forward to taking the next steps. Now it is about consistently following up on the approaches that emerged and putting them into practice.
